Product Returns

Please note: Submitting this form will automatically free-up your booked timeslot(s) for use by another visitor.

If you do not want to lose your current timeslot(s), please do not submit this request!

If YOUR RETURN REQUEST IS LESS THAN 72 Hours before your booked Timeslot, you will not be refunded!

An administration charge of £5 is deducted from your refund!

If you wish to change your timeslot, please use the "Change A Booking Instead" option instead!

Order Information
First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information
Product Name

Product Code

Quantity

Reason for Return

Did Not Arrive in Post

Lockdown Rules Prevent Us From Visiting

Other, please supply details

Received Wrong Item

Product is opened
Yes No

Faulty or other details

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